Tony S
ngày 4 tháng 4 năm 2025
OMG where do I start, as soon as I was greeted on arrival, I felt this weight lift off of my shoulders and sudden calmness after a very long trip. This was so worth it and then some and then some more. After a 2 min (if that) golf buggy ride from Kooddoo airport to reception, was greeted with a lot of smiles and a very refreshing drink. Check in was completed with ease and was then back in the golf buggy chauffeured direct to my over water villa where I completely went WOW and forgot the lady was still standing at my door with my bag whilst in awe of the villa and the view. The staff must enjoy seeing and hearing all the expressions on arrival. Once settled in and of course having a refreshing beverage from the mini bar whilst sitting on my balcony taking in the view, I said to myself this is not a dream it is real. I paid for the all-inclusive package which covered all your food, the majority of your alcoholic drinks, all your non-alcoholic drinks (certain high class alcohol drinks you still need to pay for but due to the variety supplied this was not needed). The variety of food supplied was amazing and catered for all different requirements. At the Alita restaurant it was self-service but you could also have certain items cooked to order (there were plenty of staff there to ensure you had drinks brought to your table). I went to the Vista restaurant once during my 8 night stay which was a la carte but for myself I was more than happy to keep going to the Alita. Either way the food was amazing and all the staff were so accommodating and friendly and happy. There were plenty of activities available for those who are inclined (snorkeling, fishing, jet skiing, diving, yoga, dolphin cruise, sandbar snorkeling trip, the list goes on) but my main aim was to switch off from the world (apart from sending photos to all my jealous friends back home) and relax, eat and drink mainly by the pool with great service from all the pool bar staff. After the first day all the staff had figured out what I was there for and I felt treated like a king for the whole stay. Look I could go on and on, my main point I want to get across is that the staff make you feel at ease (special mention to Kasun and the rest of the bar staff, my apologies for not remembering all of your names) and will always do their best to assist you the best they can, this includes all the reception, restaurant, cleaning, spa, diving centre staff even the engineering staff working on the boardwalk and maintenance around the grounds, being greeted with a hello and a smile does wonders. From my arrival to departure (departure with a tear in the eye) I give this resort 6 stars and I am seriously considering my return trip there already. Keep smiling and thank you so much for looking after me, cheers and beers mate.
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